Dashboard
The Dashboard is your central hub for real-time business intelligence.Key Metrics
- Total Interactions: Voice + SMS combined
- Active Agents: Number of agents currently deployed
- Total Contacts: Size of your CRM database
- Open Leads: Active opportunities in your pipeline
Visualizations
- Activity Overview: Voice vs SMS interaction volume
- Resource Distribution: Agents, Contacts, Leads breakdown
- Campaign Status: Active vs Paused vs Completed